Songyuan Shangsen Network Technology Co., Ltd.
● Effective Date: June 23, 20261.1 Contractual Relationship. These Terms of Service (the "Terms") constitute a legally binding agreement between you (whether an individual or a legal entity, hereinafter "you" or "User") and Songyuan Shangsen Network Technology Co., Ltd., a company duly organized and existing under the laws of the People's Republic of China, with its registered business address at 松原市宁江区博学路商业综合楼2号楼102号商企四楼C0133号. By registering for an account, downloading any software, accessing any website or platform operated by Shangsen, or using any of our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.2 Electronic Acceptance. Your use of our services in any form—including but not limited to browsing our website, creating an account, subscribing to a newsletter, purchasing a product, or interacting with our customer support—shall constitute your electronic signature and acceptance of these Terms as a binding contract. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity.
1.3 Supplemental Policies. These Terms may be supplemented by additional policies, including our Privacy Policy, Acceptable Use Policy, and any product-specific license agreements. All such supplemental policies are incorporated into these Terms by reference. In the event of any inconsistency, these Terms shall prevail unless expressly stated otherwise in a supplemental policy.
1.4 Language. The English language version of these Terms shall be the controlling version in all respects. Any translations are provided for convenience only and shall not be used to interpret these Terms. In the event of any conflict between the English version and a translated version, the English version shall prevail.
For the purposes of these Terms, the following terms shall have the meanings set forth below:
3.1 Age Requirement. You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction, whichever is higher, to create an Account or use the Services. If you are between the ages of 13 and 18, you may use the Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. The Services are not intended for children under the age of 13.
3.2 Account Creation. To access certain features of the Services, you may be required to create an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information promptly to keep it accurate, current, and complete. You are solely responsible for all activities that occur under your Account, whether or not authorized by you.
3.3 Credential Security. You are responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with this obligation.
3.4 Account Prohibition. You may not create multiple Accounts for abusive purposes, sell, trade, or otherwise transfer your Account to any third party, or use another user's Account without permission. We reserve the right to refuse registration or cancel an Account at our sole discretion.
4.1 Nature of Services. Songyuan Shangsen Network Technology Co., Ltd. is a technology company that provides internet-based products, digital services, software solutions, network technology development, and related consulting services. The specific features and functionalities of the Services may vary depending on the product or plan you have selected. Detailed descriptions of each service offering are provided on our Platform and are incorporated into these Terms by reference.
4.2 Service Modifications. We continually enhance and evolve our Services. Accordingly, we reserve the right, at any time and without prior notice, to modify, suspend, or discontinue any aspect of the Services, including features, functionalities, interfaces, and content. We will use commercially reasonable efforts to notify you of material changes that may adversely affect your use of the Services, but shall not be liable for any modification, suspension, or discontinuation.
4.3 Availability. We strive to maintain high availability of our Services but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to scheduled maintenance, system upgrades, network failures, force majeure events, or other factors beyond our reasonable control. We shall not be liable for any downtime or unavailability of the Services.
4.4 Beta Features. From time to time, we may offer beta, preview, or early-access features ("Beta Features"). Beta Features are provided "AS IS" without any warranty, may contain bugs or errors, and may be modified or withdrawn at any time without notice. You may use Beta Features at your own risk.
5.1 Compliance with Laws. You agree to use the Services in full compliance with all applicable local, national, and international laws, regulations, and ordinances, including but not limited to data protection, privacy, intellectual property, and export control laws.
5.2 Accurate Information. You agree to provide truthful and accurate information when using the Services, including during account registration, payment processing, and any communications with us. Providing false or misleading information is a violation of these Terms.
5.3 Prohibition on Misuse. You agree not to: (a) interfere with or disrupt the integrity or performance of the Services or the data contained therein; (b) attempt to gain unauthorized access to the Services or any related systems or networks; (c) use the Services to transmit any harmful code, including viruses, worms, Trojan horses, or other malicious software; (d) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software provided as part of the Services; (e) use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
5.4 Reporting Violations. If you become aware of any violation of these Terms by another user, please report it to us immediately at abuse@shangsen.shop. We reserve the right to investigate any reported violation and take appropriate action, including account suspension or termination.
6.1 Ownership. All right, title, and interest in and to the Services, including all Intellectual Property rights therein, are and shall remain the sole and exclusive property of Shangsen and its licensors. The Services are protected by copyright, trademark, patent, trade secret, and other applicable intellectual property laws of the People's Republic of China and international treaties.
6.2 Trademarks. The name "Shangsen", the Shangsen logo, and any other product or service names, logos, or slogans displayed on the Platform are trademarks or registered trademarks of Songyuan Shangsen Network Technology Co., Ltd. and may not be used without our prior written permission. All other trademarks not owned by us that appear on the Platform are the property of their respective owners.
6.3 Feedback. Any suggestions, enhancement requests, recommendations, or other feedback you provide to us regarding the Services ("Feedback") shall be our exclusive property. You hereby assign all right, title, and interest in and to such Feedback to us. We are under no obligation to keep any Feedback confidential or to compensate you for it.
6.4 Copyright Complaints. We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content available through the Services infringes your copyright, please notify us in accordance with Section 21 with sufficient information to allow us to investigate and, if appropriate, remove the infringing material.
7.1 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes, in accordance with the documentation and authorized usage metrics applicable to your subscription plan.
7.2 Usage Restrictions. Except as expressly permitted in these Terms or in a separate written agreement with us, you shall not: (a) copy, reproduce, distribute, or publicly display any part of the Services; (b) modify, adapt, translate, or create derivative works based on the Services; (c) rent, lease, lend, sell, sublicense, assign, or otherwise transfer your rights under these Terms; (d) remove, alter, or obscure any copyright, trademark, or other proprietary notices appearing on or within the Services; (e) use the Services to develop a competing product or service.
7.3 Reservation of Rights. All rights not expressly granted to you in these Terms are reserved by Shangsen and its licensors. No implied licenses are granted under these Terms. The license granted herein is effective until terminated in accordance with Section 16.
8.1 Fee Structure. Certain Services are offered on a fee-based basis. Fees, pricing tiers, and billing cycles are described on our Platform and may be updated from time to time. All fees are exclusive of applicable taxes, duties, and levies, which shall be the responsibility of the User.
8.2 Payment Terms. Payment must be made using the payment methods accepted on our Platform. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. You agree to pay all fees and charges incurred in connection with your use of the Services at the rates in effect at the time the charges are incurred.
8.3 Subscription Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless you cancel at least twenty-four (24) hours before the renewal date. We will charge the applicable subscription fee to your designated payment method on each renewal date. You may manage or cancel your subscription through your Account settings or by contacting our support team.
8.4 Late Payments & Collections. If any payment is past due, we may interest at the rate of 1.5% per month or the highest rate permitted by law, whichever is lower, and may suspend your access to the Services until payment is received. You shall reimburse us for all reasonable costs incurred in collecting any late payments, including legal fees and court costs.
8.5 Price Changes. We reserve the right to change our fees at any time. We will provide you with at least thirty (30) days' notice of any price change by email or through the Platform. Your continued use of the Services after the effective date of the price change constitutes your acceptance of the new fees.
9.1 Digital Products. Due to the intangible nature of digital products and services, all purchases of digital goods, software licenses, subscriptions, and downloadable content are final and non-refundable unless otherwise required by applicable consumer protection law. By completing a purchase, you acknowledge that you have had the opportunity to review the product description, system requirements, and feature set before making your decision.
9.2 Subscription Cancellation. You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will retain access to the Services for the remainder of the paid billing period, and no refund or credit will be provided for any partial period.
9.3 Service Defects. If you experience a material defect in a service that we are unable to resolve within a reasonable time, you may be eligible for a pro-rata refund at our discretion. Please contact our support team at support@shangsen.shop with a detailed description of the issue. We will evaluate each request on a case-by-case basis.
9.4 Statutory Rights. Nothing in this section is intended to limit any statutory rights you may have under applicable consumer protection laws that cannot be contractually excluded or limited.
10.1 Privacy Commitment. We are committed to protecting your privacy. Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the practices described in the Privacy Policy.
10.2 Data Processing. Where we process personal data on your behalf as a data processor, we shall do so in accordance with your documented instructions and applicable data protection laws. We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
10.3 Data Retention. We retain your personal information for as long as your Account is active or as needed to provide the Services to you, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are described in our Privacy Policy.
10.4 Cross-Border Transfers. Your personal information may be transferred to and processed in countries other than your country of residence, including the People's Republic of China. We ensure that such transfers are protected by appropriate safeguards as required by applicable law.
10.5 User Rights. Depending on your jurisdiction, you may have rights regarding your personal data, including the rights to access, correct, delete, and port your data, and to restrict or object to certain processing activities. To exercise these rights, please contact us at privacy@shangsen.shop.
11.1 External Links. The Services may contain links to third-party websites, applications, or resources that are not owned or controlled by Shangsen. We provide these links for your convenience only and do not endorse or assume any responsibility for the content, privacy practices, or terms of use of any third-party platform.
11.2 Third-Party Integrations. Certain features of the Services may allow you to integrate with third-party services (e.g., payment processors, analytics providers, cloud storage platforms). Your use of such third-party services is governed solely by the terms and policies of the respective third party. We make no representations or warranties regarding any third-party service and shall not be liable for any loss or damage arising from your use thereof.
11.3 API Usage. If you access the Services through an API, you agree to comply with our API usage guidelines, including rate limits and data usage restrictions. We reserve the right to revoke or modify API access at any time with or without notice.
11.4 No Endorsement. A link to or integration with a third-party service does not imply endorsement, sponsorship, or affiliation. You access all third-party services at your own risk.
You agree that you will not, and will not encourage or assist any third party to, engage in any of the following prohibited activities:
Violation of any of these prohibitions may result in immediate suspension or termination of your access to the Services without prior notice and may expose you to legal liability.
13.1 "AS IS" Basis. THE SERVICES AND ALL CONTENT, SOFTWARE, PRODUCTS, AND FUNCTIONALITY MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
13.2 No Guarantee of Results. WE DO NOT WARRANT THAT (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS OR DEFECTS IN THE SERVICES WILL BE CORRECTED.
13.3 No Liability for Content. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, COMPLETENESS, OR LEGALITY OF ANY USER-GENERATED CONTENT OR THIRD-PARTY CONTENT THAT MAY BE ACCESSIBLE THROUGH THE SERVICES. YOU BEAR ALL RISKS ASSOCIATED WITH THE USE OF ANY CONTENT.
13.4 Downloads. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.
13.5 Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES. TO THE EXTENT THAT WE CANNOT DISCLAIM ANY SUCH WARRANTY AS A MATTER OF APPLICABLE LAW, THE SCOPE AND DURATION OF SUCH WARRANTY SHALL BE THE MINIMUM PERMITTED UNDER SUCH LAW.
14.1 Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SONGYUAN SHANGSEN NETWORK TECHNOLOGY CO., LTD., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
14.2 Cap on Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL, AGGREGATE LIABILITY OF SHANGSEN AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO SHANGSEN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED US DOLLARS ($100.00).
14.3 Basis of the Bargain. YOU ACKNOWLEDGE THAT THE FEES PAID BY YOU REFLECT THE ALLOCATION OF RISK SET FORTH IN THESE TERMS AND THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND SHANGSEN.
14.4 Non-Excludable Liabilities. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (C) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
15.1 Your Indemnity Obligation. You agree to indemnify, defend, and hold harmless Songyuan Shangsen Network Technology Co., Ltd., its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
15.2 Indemnification Procedure. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate fully with our defense. You shall not settle any claim without our prior written consent, which shall not be unreasonably withheld.
15.3 Survival. The indemnification obligations set forth in this section shall survive the termination of these Terms and your use of the Services.
16.1 Termination by You. You may terminate these Terms at any time by discontinuing your use of the Services and, if applicable, deleting your Account. If you have a paid subscription, termination will be effective at the end of your current billing period in accordance with Section 9.
16.2 Termination by Shangsen. We reserve the right, in our sole discretion and without prior notice, to suspend, restrict, or terminate your access to the Services and delete your Account for any reason, including but not limited to:
16.3 Effect of Termination. Upon termination, your right to access and use the Services immediately ceases. We shall not be liable to you or any third party for any termination of your access. Sections that by their nature should survive termination shall survive, including but not limited to Sections 6, 7.2, 13, 14, 15, 16.3, and 17.
16.4 Data Retrieval. Upon termination, we may permanently delete your data and content from our systems. We encourage you to export any data you wish to retain before terminating your Account. We shall have no obligation to provide you with a copy of your data after termination.
17.1 Governing Law. These Terms and any dispute arising out of or relating to them, their interpretation, performance, or enforcement, shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
17.2 Negotiation. Before commencing any legal proceeding, the parties agree to attempt to resolve any dispute informally through good-faith negotiations. The complaining party shall send a written notice describing the dispute in reasonable detail to the other party. The parties shall then meet and confer (in person or by video conference) within thirty (30) days of receipt of the notice to attempt to resolve the dispute.
17.3 Arbitration. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its rules. The arbitration shall be conducted in English in Beijing, China, before a single arbitrator. The decision of the arbitrator shall be final and binding and may be enforced in any court of competent jurisdiction.
17.4 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND SHANGSEN AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON OR ENTITY.
17.5 Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm pending resolution of the dispute.
17.6 Jurisdiction. Subject to the arbitration agreement above, the courts located in Songyuan City, Jilin Province, People's Republic of China shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms. Both parties submit to the personal jurisdiction of such courts.
18.1 Right to Amend. We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. When we make material changes, we will provide notice through the Platform, by email, or by other reasonable means at least thirty (30) days before the changes take effect. Minor changes, such as corrections of typographical errors or clarifications, may take effect immediately upon posting.
18.2 Review of Changes. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and close your Account before the effective date.
18.3 Version History. We maintain a version history of these Terms. The current version is identified by the effective date at the top of this document. You may request a copy of prior versions by contacting us at support@shangsen.shop.
18.4 No Retroactive Effect. Unless expressly stated otherwise, any amendment to these Terms shall not apply retroactively to disputes or claims that arose before the effective date of the amendment.
19.1 Partial Invalidity. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or by an arbitrator, such provision shall be enforced to the maximum extent permissible to give effect to the intent of the parties, and the remaining provisions of these Terms shall continue in full force and effect.
19.2 Replacement. In the event that a provision cannot be enforced even as modified, such provision shall be deemed severed from these Terms, and the parties agree that the severable provision shall be replaced with a valid provision that most closely approximates the original intent and economic effect of the severed provision.
19.3 Waiver. No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any further exercise thereof. No waiver shall be effective unless made in writing and signed by the waiving party.
20.1 Complete Understanding. These Terms, together with all policies and documents incorporated by reference (including the Privacy Policy, Acceptable Use Policy, and any product-specific license agreements), constitute the entire agreement between you and Songyuan Shangsen Network Technology Co., Ltd. concerning the subject matter hereof and supersede all prior and contemporaneous agreements, understandings, negotiations, and representations, whether written or oral, relating to such subject matter.
20.2 No Reliance. You acknowledge that in entering into these Terms, you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, or understanding (whether negligently or innocently made) other than those expressly set forth in these Terms.
20.3 Order of Precedence. In the event of any conflict or inconsistency between these Terms and any supplemental policy or product-specific license agreement, the following order of precedence shall apply: (a) the product-specific license agreement (if any), (b) these Terms, and (c) the supplemental policy.
20.4 Assignment. You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
20.5 No Third-Party Beneficiaries. Except as expressly provided in these Terms, nothing in these Terms shall confer any rights or remedies upon any person or entity other than the parties hereto.
21.1 General Inquiries. If you have any questions, concerns, or comments regarding these Terms or the Services, please contact us through the following channels:
21.2 Legal Notices. Any legal notice, demand, or communication required or permitted to be given under these Terms shall be in writing and shall be deemed duly given (a) when delivered by hand (with written confirmation of receipt); (b) when received by email (with confirmation of transmission); (c) three (3) business days after being deposited with a recognized courier service; or (d) five (5) business days after being deposited in the mail by registered or certified mail, postage prepaid, addressed as set forth in Section 21.1. You agree to accept service of process by email or certified mail at the contact information you provide during registration.
21.3 Customer Support. For technical support, billing inquiries, and account-related questions, our customer support team is available during regular business hours (Monday–Friday, 9:00 AM–6:00 PM China Standard Time) at support@shangsen.shop or by phone at the number listed above. We strive to respond to all inquiries within two (2) business days.
21.4 Abuse Reporting. To report any violation of these Terms, including copyright infringement or other abusive conduct, please contact us at abuse@shangsen.shop. We take all reports seriously and will investigate and respond promptly.